How I can help

Effective communications require insight, strategy, creativity, and optimization. Explore the areas below to learn how I can help you succeed.

Content and Copywriting

Plan, produce, and optimize content that connects

User Experience

Make informed decisions to build a better experience

Information Architecture and Design

Improve information findability and usability

Branding and Marketing

Understand audiences, challenges, and opportunities

Workshop Design and Facilitation

Custom sessions for collaboration and productivity

Presentations and Training

Educate, inform, and impress

About me

I make complex things simple. Whether you need content to connect with audiences, research to improve customer experiences, or a plan for increasing website conversions, I can help. I use data, creativity, and empathy to define needs, solve problems, and deliver value. When others are thwarted by challenges, I see opportunities to sort through clutter to find the best route. I love finding ways to describe people’s needs in clear language and creating solutions that help meet those needs. 

Blog

Featured Posts
Research

Designing Effective Collaboration

Creating Work Sessions that Work Collaboration sounds great—until someone schedules another aimless “brainstorming” meeting. Bringing diverse people together can unleash their collective powers, but it takes more than a white board and Post-its. While there Read more…

Get in Touch

Drop me a line, and I'll get back to you.

Location

Lancaster, Pennsylvania
(but can be virtually anywhere)

Email

contact@jleigh-brown.com

Contact Me